I purchase the hot tub 18 months ago and can’t get and help with warranty repairs. I have called for 4 weeks straight and was given names of techs that they approve and none will travel to my location to repair my hot tub.
I have continued to call and get no responses now.
Just sucks to buy a hot tub new and it ends up being JUNK! On top of that they don’t honor their warranty by providing a available tech and they won’t allow you to use theirs.