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Purchased an Aruba Coast Spa hot tub in March 2016. We have already had to replace the computer for it coating us $850.00. Less than 2 years old and extremely frustrated. We planned to get a larger tub in a couple of years and will NOT purchase another Coast Spa. We...
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Coast Spas
Coast Spas

We are very sorry to hear of the trouble with your Aruba Hot Tub, we certainly do not wish for you to be displeased with your spa and would love to help. If your spa is less t...

1.0
#1389212
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Coast Spas - Infinity edge DO NOT BUY!!!  Want to know the reason you can't review on facebook??  Read on!
Coast Spas - Infinity edge DO NOT BUY!!!  Want to know the reason you can't review on facebook??  Read on!
Coast Spas - Infinity edge DO NOT BUY!!!  Want to know the reason you can't review on facebook??  Read on!
I have a infinity edge tub from Coast Spas... Where to start with these guys! The first thing that happened and remains an ongoing issue is the ill fitting lid on the infinity edge tub. They have sent 4 new lids now, nothing like trying the same thing over and over and...
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Jayme1032
Jayme1032

I marked this as resolved, the local dealer contacted me today and has worked out an arrangement that we accepted.

2.0
I didn't like
  • Customer service
  • Infinity edge leaks water everywhere
  • Product quality
#1167030
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Paid Cash for the spa, had to arrange delivery, crane etc. myself They dropped it off and left no service whatsoever, I should ve known then, it has been a nightmare since. Their Dealer International Pool and Spas are horrible, they do not return calls, they have a...
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Coast Spas
Coast Spas

We are so sorry that you've had a bad experience with the after-sales service provided. We would like the opportunity to correct the situation and ensure that you get the lev...

3.4
I liked
  • Coast spas head office is nice but no action from interpools
I didn't like
  • Service
#1049237
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Resolved

Coast Spas are absolute junk.They say they take pride in what they build which is a joke their tubs are junk. I balance my water every few days and still had my pillows fail after 6 months. They had to replace the motor after 1 year I asked the repair tech why and he...
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#901892
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I balance my water every few days and still had my pillows fail after 6 months. They had to replace the motor after 1 year I asked the repair tech why and he said that they were having problems with the model of motor. The remote from the radio never worked and I was...
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Anonymous
Anonymous

Coast spas has repaired my leaky waterfall and refund my payment for the waterfall.

#897424
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We purchased our spa in Oct 2015. Absolutely no complaints with it until March 2016. During a water change we found cracking along the outer edge of the spa. Our dealer, whom is wonderful, decided to take it upon themselves to replace the spa on their own as they felt...
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3.4
I liked
  • Local dealer
I didn't like
  • Poor quality for price paid
#885126
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