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Coast Spas - All I need is a gasket
I have a Coast Spas Omega Elite 50 jet model, with a couple of 3.5 inch "waterfalls." These waterfalls get taken apart and cleaned at least once a week. One of the parts is a small rubber gasket, which quickly wear away due to the weekly disassembly/reassembly. This...
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Company wrote 0 private or public responses to the review from Nov 23.
Anonymous
Anonymous

So you're the guy who wrecks our pleasant quiet time at the beach. Thanks a lot. Why on Earth can you not fabricate such a simple part yourself ? A child could cut something s...

#1406294
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Coast Spas - *** design and fittings on the maintenance access panel
Coast Spas - *** design and fittings on the maintenance access panel
The maintenance access panel is oversized and very poorly constructed. It is held in place by 4 clips. The problem is that you cannot see the clips and retaining pins, as they are on the inside. The pins are also just screwed into a few pieces of loosely nailed wood....
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Company wrote 0 private or public responses to the review from Nov 17.
Coast Spas
Coast Spas

This is the first time we have heard of these clips breaking in this fashion and we are so sorry that you are having this trouble. We've attempted to identify you through our ...

1.9
#1402648
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Resolved
Purchased an Aruba Coast Spa hot tub in March 2016. We have already had to replace the computer for it coating us $850.00. Less than 2 years old and extremely frustrated. We planned to get a larger tub in a couple of years and will NOT purchase another Coast Spa. We...
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Company wrote 0 private or public responses to the review from Oct 26.
Coast Spas
Coast Spas

We are very sorry to hear of the trouble with your Aruba Hot Tub, we certainly do not wish for you to be displeased with your spa and would love to help. If your spa is less t...

1.0
#1389212
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Was up at a friends Chalet for labor day weekend, in Sainte-Adolphe, Quebec. He got this MARVELOUS Cascade II installed. OH THE FUN WE HAD!!!! Not only that we all fit in it comfortably, we could all put our drinks down and just relax. Someone who decided to not join,...
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Company wrote 0 private or public responses to the review from Oct 24.
4.1
I liked
  • Enjoying my tub with friends and family
  • Using hot tub
#1387910
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The circuit connectors, screw nuts are on purposely removed. Support cost is too high
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Company wrote 0 private or public responses to the review from Sep 15.
Coast Spas
Coast Spas

Thank you for your comments, we want to assure you that any connections that were removed would have been after the spa left our manufacturing facility. We have very strict st...

1.5
#1356382
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We bought a 2016 Coast Freedom spa. The spa came with a 5 year factory warranty after 1 year the local dealership went out of business and now the factory will not help us even though it is a factory warranty. Factory told us sorry about your dealer going out of...
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Company wrote 0 public responses to the review from Sep 13.
Coast Spas
Coast Spas

We are so surprised and disappointed that you were given this response. It is certainly not reflective of our values and we would be more than happy to assist in getting your ...

#1354579
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Coast Spa Model VSW50 Serial Number 226280 Breaker/Ground fault interrupter trips. 1. Tried new Breaker/Ground fault interrupter. Still trips. 2. Disconnected the two motor and ozone plugs from the control board. Still trips. 3. Disconnected the power from the Spa....
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Company wrote 0 private or public responses to the review from Sep 06.
Anonymous
Anonymous

Hello! Had the same problem with my spa, different brand. It is not your spa, it’s the power pack, your breaker. The curly white neutral wire cannot be connected to the neutra...

I liked
  • No opinion just helping owner out
#1348154
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Came up north of Montreal at a friends place for the long weekend.... He recently had the Helios installed and MAN OH MAN WHAT FUN WE HAD!!! Even though we were 7, it was still comfortable enough. The warm jet bubbles were truly enjoyable when it got colder at night....
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Company wrote 0 public responses to the review from Sep 02.
4.0
#1344851
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We have owned our spa for 3 years now and here is the story. At the time of delivery out of the package the pump was seized up and needed replacement. 30 days into owning it we had a leak in the foam which required the dealer to bring back to the shop in which 2 leaks...
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Company wrote 0 public responses to the review from Aug 14.
1.0
#1329215
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Coast Spas - A very expensivewater container
Coast Spas - A very expensivewater container
Bought a swim spa a month ago from Crystal Spas in Bountiful Utah. Can't use it because the motor doesn't work. The panels are falling off the sides. Great customer service until the check cleared. Now i hear crickets .
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Company wrote 0 private or public responses to the review from Jul 26.
1.4
#1314002
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