Product or Service Quality

Got a coast spa 1 year ago and they have been out 4 times trying to fix a leak.. still leaking..I love this hot tub but it sure is costing me money, I have to add water almost daily and It keeps Messing up my chemicals.

Where I brought the spa is trying to help but it is the tank and I think they should bring a new one out. I should know more this week to see what they are going to do about this leak.

I brought my hot tub for my back and neck issues, when I use it everyday Iam in less pain and sleep better but if the chemicals are not correct Iam scared I may hurt my body.. this spa is the vanishing edge..

Product or Service Mentioned: Coast Spas Hot Tub.

Reason of review: Damaged or defective.

Monetary Loss: $10000.

Preferred solution: Let the company propose a solution.

Company wrote 0 private or public responses to the review from Jul 13, 2017.
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Do you have an infinity edge??

I have an infinity edge tub, I have to fill the water weekly too, there is a 1cm gap all along the front where the lid doesn't fit tight.

They've sent me 4 new lids and they are all the same. Now they just claim they can't recreate the problem and refuse to admit it's a design flaw.


Spa manufacturers came out and fixed my hot tub..thy where kind and professional..

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