1.9K views
4 comments

I love how coastal spa claims they have such a great tub. All great reviews must be written by coastal themselves.

Bought this tub for the family, kids and grand kids for christmas. If one thing i like to see is christ striking this company down! You have a great tub for about half a year, then you start having problems that snowball. Paid *** near 20000 for headaches and stress....hmm, I thought the point of hot tubs is to relieve stress.

Where to start... boss system blew within half a year and a few jets sitting on bottom of tub. Had boss replace under warranty. Jets were not under warranty.

Said my chemicals were out...doubt it. Very anal on balancing and change water regularly. Isolation pump gate valve closed on its own for pump one which blew the seals out of pump. Replaced with a globe valve.

Should have had that in first place. Piece of 3/8 poly pipe to hold gate valve up. What r you guys thinking. Company said my fault.

B's. I argued and the company said they would fix it. Sent tech out to fix. Not 20 min after starting to fill, saw water pouring out worse than what was before.

Called back up to fix. ..finally was fixed. No leaks. 3 days later more jets out.

Chemicals good. Again have to get more jets. 6 months, more jets and another pump leaking. Had fixed under warranty but jets still not covered.

4 months and more jets. Pump failure. Now not covered. Did it myself and no leaks.

4 more months I think....can't keep track of so may repairs, boss gone again. No warranty 650 for new one.. almost all jets gone. Had 60 down to 3.

All and all the shell is in great shape.....should be because spent more time repairing than using. So if looking for a great tub, as coast spas states... I have one that's in great shape.

Maybe coast can buy it back. If not makes great sand box for the kids!!

Location: Haldimand, Ontario

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Vinay Nus

Coast Spas tries to bribe our dealer to replace my POS. Offered them $700 bucks to buy me a new tub and told them to resell mine to some other poor sap for the rest of the money!!

Nice ethics!!

I see you noticed too that every good review is obviously from a dealer.

Did you read the one that was completely copied word for word from the web page?? They through in a couple details, but the main part was straight from their website!

Guest

It funning how u think it's coast spas fault. All the jets are made by waterway not coast.

Jets are all used in all other manufacture of spas. Ie.. Sundance, artesian, la hot tubs , caldera ect...

As far as pumps they are they same thing all used in many manufactures. The only thing coast makes is the shell.

U are made at the wrong people. All spas have same problems.

Guest

the backing on the jets can get paper thin...jets are not made specifically for any one manufacturer...when you look at the inside collar of the jets...if that sleeve is thin and flexible...then soon all of your jets will blow out...especially with powerful motors...in my experience as a dealer it normally comes from low ph...I saw people destroy jets in a few months...due to this imbalance....normal jets should go for a couple of years...

Guest

Coast spa is junk. Problems with lights 24 hrs after installed.

6 weeks to fix. Heater problem every 3 months. Took 4 service calls to figure out controller board programmed wrong. Poor product.

Poor service.

Poor company. Don't buy.

Coast Spas Reviews

  1. 25 reviews
  2. 16 reviews
  3. 6 reviews
  4. 4 reviews
  5. 6 reviews
Coast Spas reviews