Product: Coast Spas Hot Tub Clear all filters (0 of 38 reviews match)
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Coast Spas - All I need is a gasket
I have a Coast Spas Omega Elite 50 jet model, with a couple of 3.5 inch "waterfalls." These waterfalls get taken apart and cleaned at least once a week. One of the parts is a small rubber gasket, which quickly wear away due to the weekly disassembly/reassembly. This...
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Anonymous
Anonymous

So you're the guy who wrecks our pleasant quiet time at the beach. Thanks a lot. Why on Earth can you not fabricate such a simple part yourself ? A child could cut something s...

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Coast Spas Hot Tub
#1406294
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Coast Spas - *** design and fittings on the maintenance access panel
Coast Spas - *** design and fittings on the maintenance access panel
The maintenance access panel is oversized and very poorly constructed. It is held in place by 4 clips. The problem is that you cannot see the clips and retaining pins, as they are on the inside. The pins are also just screwed into a few pieces of loosely nailed wood....
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Coast Spas
Coast Spas

This is the first time we have heard of these clips breaking in this fashion and we are so sorry that you are having this trouble. We've attempted to identify you through our ...

1.9
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Coast Spas Hot Tub
#1402648
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The circuit connectors, screw nuts are on purposely removed. Support cost is too high
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Coast Spas
Coast Spas

Thank you for your comments, we want to assure you that any connections that were removed would have been after the spa left our manufacturing facility. We have very strict st...

1.5
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Coast Spas Hot Tub
#1356382
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We bought a 2016 Coast Freedom spa. The spa came with a 5 year factory warranty after 1 year the local dealership went out of business and now the factory will not help us even though it is a factory warranty. Factory told us sorry about your dealer going out of...
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Coast Spas
Coast Spas

We are so surprised and disappointed that you were given this response. It is certainly not reflective of our values and we would be more than happy to assist in getting your ...

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Coast Spas Hot Tub
#1354579
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Coast Spas - A very expensivewater container
Coast Spas - A very expensivewater container
Bought a swim spa a month ago from Crystal Spas in Bountiful Utah. Can't use it because the motor doesn't work. The panels are falling off the sides. Great customer service until the check cleared. Now i hear crickets .
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1.4
Product
Coast Spas Hot Tub
#1314002
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I purchase the hot tub 18 months ago and can’t get and help with warranty repairs. I have called for 4 weeks straight and was given names of techs that they approve and none will travel to my location to repair my hot tub. I have continued to call and get no responses...
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Coast Spas
Coast Spas

Very sorry to hear you are having trouble getting help with warranty repairs. We reached out to Blue Wave Pool and Spa, the closest Dealer to Macedon NY, and they have not bee...

1.2
Macedon, New York
Product
Coast Spas Hot Tub
#1272810
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Dealer just showed up to deliver my brand new $10k spa and it had a forklift tear on the Bottom, as I watched 3 men push a 1200 lbs tub off the trailer dropping 3 feet, I then had them stop, and told them to take it back, I would like a new spa with no forklift hole...
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1.0
Product
Coast Spas Hot Tub
#1254383
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The spa has a poor design.Very hard to Prime the pumps also when it has the Cascade waterfall feature cover does not open easily and is not designed for a cover lifter. When a cover lifter is installed for a spa it is to make it open with ease this does not happen. The...
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2.0
Product
Coast Spas Hot Tub
#1185379
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Resolved
Coast Spas - Infinity edge DO NOT BUY!!!  Want to know the reason you can't review on facebook??  Read on!
Coast Spas - Infinity edge DO NOT BUY!!!  Want to know the reason you can't review on facebook??  Read on!
Coast Spas - Infinity edge DO NOT BUY!!!  Want to know the reason you can't review on facebook??  Read on!
I have a infinity edge tub from Coast Spas... Where to start with these guys! The first thing that happened and remains an ongoing issue is the ill fitting lid on the infinity edge tub. They have sent 4 new lids now, nothing like trying the same thing over and over and...
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Jayme1032
Jayme1032

I marked this as resolved, the local dealer contacted me today and has worked out an arrangement that we accepted.

2.0
Product
Coast Spas Hot Tub
I didn't like
  • Infinity edge leaks water everywhere
  • Product quality
  • Customer service
#1167030
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I purchased a Coast Phantom from Atlanta Hot Tub Center and I love it. When I asked where should a write a review he told me to write it here to help clean this up. I understand you can't make everyone happy. If you check there reviews on Facebook and on their site you...
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4.7
Product
Coast Spas Hot Tub
I liked
  • Enjoying my tub with friends and family
#1118560
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