Product: Coast Spas Hot Tub Clear all filters (30 of 30 reviews match)
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Coast Spas - Infinity edge DO NOT BUY!!!  Want to know the reason you can't review on facebook??  Read on!
Coast Spas - Infinity edge DO NOT BUY!!!  Want to know the reason you can't review on facebook??  Read on!
Coast Spas - Infinity edge DO NOT BUY!!!  Want to know the reason you can't review on facebook??  Read on!
I have a infinity edge tub from Coast Spas... Where to start with these guys! The first thing that happened and remains an ongoing issue is the ill fitting lid on the infinity edge tub. They have sent 4 new lids now, nothing like trying the same thing over and over and...
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Jayme1032
Jayme1032

I marked this as resolved, the local dealer contacted me today and has worked out an arrangement that we accepted.

2.0
Product
Coast Spas Hot Tub
I didn't like
  • Product quality
  • Customer service
  • Infinity edge leaks water everywhere
#1167030
Reply to reviews
I purchased a Coast Phantom from Atlanta Hot Tub Center and I love it. When I asked where should a write a review he told me to write it here to help clean this up. I understand you can't make everyone happy. If you check there reviews on Facebook and on their site you...
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4.7
Product
Coast Spas Hot Tub
I liked
  • Enjoying my tub with friends and family
#1118560
Reply to reviews

Got a coast spa 1 year ago and they have been out 4 times trying to fix a leak..still leaking..I love this hot tub but it sure is costing me money, I have to add water almost daily and It keeps Messing up my chemicals. Where I brought the spa is trying to help but it...
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Jayme1032
Jayme1032

Do you have an infinity edge?? I have an infinity edge tub, I have to fill the water weekly too, there is a 1cm gap all along the front where the lid doesn't fit tight. They...

Anonymous
J bell

Spa manufacturers came out and fixed my hot tub..thy where kind and professional..

1.0
Product
Coast Spas Hot Tub
#1074004
Reply to reviews
Swim spa WiFi always had issues, over the span of 2 years, Coast Spa provided little support.After hours of trouble-shooting myself and after multiple calls and dealing with distributor, it was concluded that the WiFi unit needs to be replaced. Simple right? Not...
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Anonymous
Anonymous

We will never give Coast the time of day! Hate there hot tubs

Anonymous
Anonymous

Sounds familiar! My spa has a poorly designed iPod docking station that Coast will not repair. It stopped working after 6 months! The connector wire is not mounted in any way ...

1.0
Product
Coast Spas Hot Tub
I didn't like
  • Service and cost of repairs
  • Poor quality
  • How long it takes to fix the spa
#1027541
Reply to reviews
I've had my Coast spa for about a year now - purchased from Hot Tub liquidators in Las Vegas.In the year that I've had the spa I've had: * 3 broken air valves * 1 replaced pump * 1 replaced motherboard (took 4 months and is still incorrect) * Topside is now having...
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2.5
Product
Coast Spas Hot Tub
I liked
  • Working with gino in the technical warranty department
I didn't like
  • Poor quality for the price
  • How long it takes to fix the spa
  • That a brand new coast spa has issues
#988610
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I am disappointed with my Omega hot tub by Coast. Technical documentation, which comes in the form of a CD, is outdated. The control panel and codes on my machine have nothing in common with the technical manual. That makes it really difficult to figure out how to...
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Product
Coast Spas Hot Tub
#906195
Reply to reviews

Resolved

Coast Spas are absolute junk.They say they take pride in what they build which is a joke their tubs are junk. I balance my water every few days and still had my pillows fail after 6 months. They had to replace the motor after 1 year I asked the repair tech why and he...
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Product
Coast Spas Hot Tub
#901892
Reply to reviews
The only two manufacturers left in 2016 that keep their ISO 9001 Quality Certification is Coast Spas and Watkins Manufacturing (for their US product not Mexican product). This quality certification is significant. If each hot tub or swim spa manufacturer had this...
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Jayme1032
Jayme1032

So they are buying certifications...sounds about right for these shady guys.

Anonymous
Anonymous

That's ***Coast gives you nothing but the run around. Worse than a used car dealer

5.0
Product
Coast Spas Hot Tub
I liked
  • Quality products and usa parts
#851990
Reply to reviews
Payed $15,000 + $5,000 install. After only one year I've had 2 pumps burn up; 2 leaks; Broken plastic components and rusted metal components. The Cascade II looks amazing when it is working but i have had so many problems. I really wish i had never purchased the...
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Product
Coast Spas Hot Tub
I didn't like
  • Poor quality and service
#765927
Reply to reviews
I was online looking for the Coast Spas website and saw this site.I was at first shocked that 30 something people would take their time to bash a product - so i read them. Most of the complaints seem to be due to consumer ignorance and poor dealer to consumer...
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Jayme1032
Jayme1032

Look again, there is now 64 reviews!! Still think they are all people who just don't care for stuff??I am religious with my maintenance, we ship in water and still dozens of ...

Anonymous
Pberube

Good post. I am considering a coast spa. I have questions for you. Please call me at 321 432 4843. Thanks

4.6
Product
Coast Spas Hot Tub
I liked
  • Enjoying my tub with friends and family
  • Using hot tub
  • Owning a reliable hot tub
#755093
Reply to reviews