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Coast Spas in Southfield, Michigan - Coast Spa
This company does not honor there warranty the companys they use for there warranty service (Mark 5 Hot tub service) and (beach Spa) in michigan both have a F rating with the BBB Coast Spa has a D rating There motors are pron to start on fire and they just don't care and wont replace them. Forget trying to get them to do anything about the problem they just give you the run around until the warranty is expired You will spend Days trying to deal with there nit wits telling you it'snot there problem you can't find anyone to help get your Hot tub repaired
Coast to coast spas will rip you off!!
i purchased a swim spa from these clowns RUSS-JILL pd in full. now 5 mos later still no spa no returned calls or e-mails. they travel from town to town selling their spas and hot tubs traveling show. they will take your money and use it to catch up on their bills. let your friends and family know when they come to your town DO NOT BUY FROM THEM!!! go see your local dealer instead that way you will get your product and can walk into a showroom. im suprised they are still in business after reading all the reviews posted. attorney generals office, bbb, local tv and radio should all be made aware of these scammers!! too many people out there getting burned............
My spa malfunctioned and I tried to locate a repair service on a sub freezing holiday weekend-- Coast Spas did not answer phone or have helpful information on website. I located someone who partially fixed problem and kept spa from freezing and costing them a huge...
We have a Coast Spa purchased from Splash Works London Ontario. In April it stopped heating. We have had the motor and every internal part replaced. We were charged $1600.00 before we even found out if it would work. It has never consistently worked since April. Splash...
If you have a coast spa warranty problem - good luck. The company is out of Canada. We have had the same malfunction of the control panel board. Evidentally they have yet to figure out how to keep the moisture out. The first time it went out we went through the...
Mr. Russell Scot. What a crook. I am surprised the state of Illinois has not shut down his business. All I can say about him is get everything in writing and read every line of his biased contracts. He promised me one thing ( a certain size and type Gazebo ) I found...
I purchased a floor model hot tub from Coast to Coast Hot Tubs on 6/24/07 at a Hot Tub Show in Libertyville, IL. The hot tub was delivered on 7/2/07 and I noted that the stereo faceplate was missing and the door that houses the stereo was missing a clip. I immediately...
Coast Spa recalled one model of pump motors that had a possibility of fire. Mine was one of them. I was told the motor would be replaced in 3 months, until then drain and do not use the spa. The pump came in and I was charged $50 to replace it. I paid it with much...
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