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I purchased a Coast Phantom from Atlanta Hot Tub Center and I love it. When I asked where should a write a review he told me to write it here to help clean this up. I understand you can't make everyone happy. If you check there reviews on Facebook and on their site you...
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4.7
I liked
  • Enjoying my tub with friends and family
#1118560
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I have to say their warrenty and technical support is very bad. I've had nothing but problems since I purchased mine in April of last year and their support and warranty is a joke! Althought the dealership has been very supportive and helpful after they have exhausted...
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Coast Spas
Coast Spas

Hi Secrandall09,We attempted to find a record of you contacting us, but were unsuccessful to match the details with the information you provided in your post.If you could plea...

1.5
#1088084
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I called coastal spas this morning to try to get their opinion on what's going on with my hot tub and the lady that works there was supremely unhelpful. She was complaining about how she can't answer every single question that I have. I was not asking many questions,...
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1.0
#1080043
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Coast Spas - MY CASCADE 2 INFINITY EDGE

Coast Spas
#1118338
4.9
Details
My spa has been nothing but the best. The edge offers so much from no water displacement to the super clean water due the industries largest skimmer. We love ours! Problem free and our dealer is great. We love the few and the waterfall to boot. Thanks Coast
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Coast Spas Hot Tub Review

Coast Spas
#754540
Bought a coast radisson hot tub the first month we had it the heat element went , then the key pad had issues then #1 pump started smoking , just when you think your paying extra for quality you get burned biggest mistake of my life
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Got a coast spa 1 year ago and they have been out 4 times trying to fix a leak.. still leaking..I love this hot tub but it sure is costing me money, I have to add water almost daily and It keeps Messing up my chemicals. Where I brought the spa is trying to help but it...
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Anonymous
J bell

Spa manufacturers came out and fixed my hot tub..thy where kind and professional..

1.0
#1074004
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Paid Cash for the spa, had to arrange delivery, crane etc. myself They dropped it off and left no service whatsoever, I should ve known then, it has been a nightmare since. Their Dealer International Pool and Spas are horrible, they do not return calls, they have a...
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Coast Spas
Coast Spas

We are so sorry that you've had a bad experience with the after-sales service provided. We would like the opportunity to correct the situation and ensure that you get the lev...

3.4
I liked
  • Coast spas head office is nice but no action from interpools
I didn't like
  • Service
#1049237
Reply to reviews
This is my second spa in less than 2 years. The first one was 6 months old and had it's shell crack. After my dealer pushing hard Coast replaced it with the same model. Upon delivery the replacement tub's carbon fiber corners where separating from the backlit opaque...
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Anonymous
Tonya Ferguson

Just curious what if any was Coast Spas response. After researching for a bit I had decided on the Coast Spa but after seeing all these negative reviews I am second guessing t...

1.8
I liked
  • Using hot tub
I didn't like
  • Poor quality
#1044655
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Swim spa WiFi always had issues, over the span of 2 years, Coast Spa provided little support. After hours of trouble-shooting myself and after multiple calls and dealing with distributor, it was concluded that the WiFi unit needs to be replaced. Simple right? Not...
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Anonymous
Anonymous

We will never give Coast the time of day! Hate there hot tubs

Anonymous
Anonymous

Sounds familiar! My spa has a poorly designed iPod docking station that Coast will not repair. It stopped working after 6 months! The connector wire is not mounted in any way ...

1.0
I didn't like
  • Poor quality
  • How long it takes to fix the spa
  • Service and cost of repairs
#1027541
Reply to reviews
I've had my Coast spa for about a year now - purchased from Hot Tub liquidators in Las Vegas. In the year that I've had the spa I've had: * 3 broken air valves * 1 replaced pump * 1 replaced motherboard (took 4 months and is still incorrect) * Topside is now having...
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2.5
I liked
  • Working with gino in the technical warranty department
I didn't like
  • Poor quality for the price
  • That a brand new coast spa has issues
  • How long it takes to fix the spa
#988610
Reply to reviews
We bought a Coast Spa Cascade II 61in the summer of 2012. We have had nothing but problems. Up until the guarantee expired the company we purchased it from were good at coming out to sort various problems, mainly issues with the control panel, speakers and pump. Once...
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1.0
I liked
  • Spa when it works
I didn't like
  • Poor quality
  • Service and cost of repairs
#962111
Reply to reviews
Coast Spas - Problems blamed on water issues
I am a certified recreational water care expert. I have a science degree and 25 years of industry experience as a hot tub dealer. When I read many of these complaints, I recognize the problem was caused by poor water maintenance, NOT a defective hot tub. I and my...
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4.7
I liked
  • Owning a reliable hot tub
#950325
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