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3 comments

Had Coast Spa for 5 years, first motor seal went out in second year, now the tub leaks internally and will need to be literally dug into to find leak. Talked to Coast about their "5 year warranty"...bummer just so happens that warranty came on the year AFTER I bought my spa. Will not stand behind fixing leak!

Coast comes with a cover made by CalCovers....absolute JUNK!! I have had the spa 5 years and am on my 4th cover!! Worthless quality vinyl!! Every single cover has not lasted 1 year!! They start cracking within months....and that's with care and washing! Company covered first bad cover but only sent out the vinyl...when the foam inside was totally warped and saturated. Replaced vinyl..cracked again within 1 year....THEN CalCovers says they won't warranty the vinyl, but will send me a replacement cover for $250 shipping charge!!!??? SO, agreed to that, new cover came, hasn't lasted one season...cracking all over again! PURE JUNK!! Have emailed Coast Spas and CalCovers again...they will not even return email!!

STAY AWAY FROM THESE SPAS AND COVERS.....YOU"LL PAY DEARLY!!!!

Location: Ada, Minnesota

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Guest

Cal Cover is not Coast Spas. Cal Cover is a California Company. these comments should be removed from Coast Spas.

Guest
reply icon Replying to comment of Guest-686519

Coast Spas sold their tubs with CalCovers for years...when they found they were bad...was "contact the company"...which you couldn't do. Once they found out their covers were junk, should have either issued a recall or refunded the cost to replace the cover!

Poor customer service. As for CalCovers, they should be prosecuted for fraud...but then again it's California...maybe standard practice there?!?!

Vinay Nus
reply icon Replying to comment of Guest-686519

burnaby hmmm, do you work for Coast by chance?? How about trying to address some of these complaints and not just trying to defend yourselves??

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